What is the difference between Automatic and Will-Call Delivery?
With automatic delivery, customers do not need to call. A calculation based on weather temperature accurately forecasts when a client will likely need more oil. Customers who wish to call for delivery are responsible for monitoring their oil levels and place an order when the tank is down to ¼ full or less.
What is the lifespan of a heating system?
There are a number of influencing factors, such as periodic maintenance, however 15-20 years is common. Quite often, replacing an older system with newer more efficient equipment can be very cost effective, resulting in considerable savings over time.
Who do I contact in an emergency?
Blue Diamond has an emergency number you can call 24 hours a day, 365 days a year at 718-965-0900
What is the best way to maintain an oil system`s efficiency?
We highly recommend periodic maintenance and a yearly tune-up. This can result in a 10% increase in efficiency. However, replacing an older system can have the highest impact on savings.
What can consumers do to lower energy costs?
Start by checking the basics: • Check the thermostat to be sure it’s set 5-10 degrees above room temperature. • Be sure all fuses and circuit breakers are functioning. If everything checks out, please call our service department at 718-965-0900.
My heating system isn’t functioning. What can I check?
With automatic delivery, customers do not need to call. A calculation based on weather temperature accurately forecasts when a client will likely need more oil. Customers who wish to call for delivery are responsible for monitoring their oil levels and place an order when the tank is down to ¼ full or less.
